Reference

Our Terms, Your Rights on bit1777

operates under a defined legal framework that governs your account, your transactions via bKash, Nagad, and Rocket, and how we handle your data. Access to our platform depends on your local law and eligible regions — read these terms before you open an account.

Account TermsPrivacy & DataPayment PolicyJurisdiction Notice
bit1777 Our Terms, Your Rights on bit1777
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account terms, a payment dispute, or a data request, our support team handles legal queries through the channels below. Response times vary by channel and query type — for formal data or account requests, email gives you a written record.

Live Chat Available directly in the bit1777 lobby. Use this for account-level queries and payment clarifications that need a quick response.
Email Support Send formal legal or data requests to our support address. Email is the recommended path for written records of policy or account disputes.
Help Centre Our help centre covers account terms, wallet policy, and jurisdiction questions. Check there first before raising a formal query.
HOW WE HANDLE DATA

Data, Cookies, Security and Your Account

bit1777 takes a straightforward approach to the data we hold on your account. We collect only what is needed to operate your account, process payments through bKash, Nagad, or Rocket, and meet our legal obligations. Here is how each area works in practice.

Data Retention

We keep your account data for as long as your account is active and for a defined period after closure, in line with applicable legal requirements. You can request a copy of your data via email support.

Cookies

We use session and analytics cookies to keep your login active across devices and to understand how the lobby is used. You can manage cookie preferences in your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification on login. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Change Requests

To update, correct, or request deletion of your personal data, submit a written request through email support. We aim to respond within a reasonable timeframe under applicable law.

Common Legal and Policy Questions

These are the questions we hear most often about our terms, data handling, and account rights.

These terms apply to anyone who opens or uses a bit1777 account. Access is only permitted where allowed under your local law and in eligible regions — you are responsible for confirming this before registering.

Yes. Send a written data access request to our email support channel. We will confirm receipt and respond within the timeframe required under applicable law.

We retain your data for a defined period after account closure to meet legal obligations. After that period, personal data is deleted or anonymised in line with our retention policy.

Disputes involving bKash, Nagad, or Rocket transactions must be raised within 7 days. Submit the transaction reference and your registered wallet number to support via live chat or email.

Our terms are governed by the law of the jurisdiction under which bit1777 operates. Availability of the platform in Bangladesh depends on local law and eligible regions — we do not make legal certainty claims.

Updated terms are posted on this page with a revised date. Continuing to use your account after a change is posted means you accept the updated terms. Close your account before the change takes effect if you do not agree.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.